FAQ

 

Do you offer airport transfers?

Yes, we offer limo service to and from airports in Maryland, Washington dc, Virginia let us know your flight schedule, and we’ll have a vehicle waiting for you

Do you offer hourly limo services?

Yes, we provide hourly limo service, so you can book a vehicle for a specific time frame and enjoy flexible travel around the city or region

What is your cancellation policy?

We understand the need for flexibility and offer a straightforward cancellation policy. You may cancel airport pickups up to 6 hours before the scheduled time. For Hourly services, cancellations are accepted up to 12 hours prior to pick up.

Why might the charged amount differ from my quoted price?

Several factors can influence the final cost of your service. These include changes in the trip details like the time of day, day of the week, any additional stops, or unexpected waiting time. We strive for transparency in our pricing and will explain any discrepancies.

Are pets allowed in vehicles?

Yes, we welcome your furry friends on board for an additional fee of $25. Please inform us in advance so we can make the necessary arrangements.

Is there a charge for additional stops or waiting time?

Yes, there is an additional charge for stops for airport and point-to-point transfers. For waiting times, charges begin 45 minutes after a domestic flight’s arrival and 60 minutes for international flights, ensuring you have time to navigate through the airport.

 What happens if my flight is delayed?

We continuously monitor flight statuses. If your flight is delayed, we adjust the pickup time accordingly to ensure your chauffeur is there when you arrive.